About us

Behind their smiles and slick service hospitality workers can fall upon hard times just like anybody else. Ours can be a stressful industry, with long hours, high-pressure environments, and physically demanding work.

The surge in demand which started in March 2020 shows no signs of slowing as thousands of hospitality businesses and their employees struggle to cope with the ongoing cost of living crisis. The rising costs of accommodation, food and fuel are placing more hospitality families in danger of homelessness, and many businesses are at risk of failure, putting thousands of jobs in jeopardy.

Hospitality Action has consistently innovated to deliver financial and mental health support alongside advice and signposting to people facing poverty, homelessness, and deteriorating mental health.

Since March 2020, Hospitality Action has answered tens of thousands of calls to our 24-hour free helplines and assisted over 12,000 hospitality households by awarding in excess of £4,000,000 in grants.

Visit www.hospitalityaction.org.uk for more information.